1st time customer who will be returning!!! Excellent in all categories : Customer Service, thorough estimates and description of problems understood by the lay person, updated report with photos, etc. by email, on time with completing repairs, kept replaced parts to show why the work was necessary and after picking up my vehicle, received a final email with completed work detail including names and pictures of employees who service my car. I left Rapido Repair completely satisfied in my 'fixed' auto!!!! Sebastian, manager, runs a top rated shop who is professional and courteous. Honestly, the best experience I have had in dealing with an auto repair service....And I'm not a spring chicken!!!!!