St. Petersburg Auto Repair

I have been coming here for about 15 years or more (a few years in the old location ) . I work in outside sales and both Roberto and Sebastian understand my needs and what's important to me. Whether it be a new filter, wipers, tires, transmission flush. .you name it, they keep track of my vehicles needs! Recently we tried a heavier oil to see if that would be more efficient. .they are willing to answer all of my "girl " questions so that I understand! ! Take your vehicle here for a very fast oil change and you'll keep coming back. ! They also clean your windshield and leave you a present! They really do care.....

Very helpful and car knowledage

I visited Rapido last week because of their coupon in the flyer. The coupon advertised a synthetic oil change for most cars for $49.95, and a standard oil change for $24.95. I needed an oil change on both of my vehicles, so I called in advance to verify that the coupon would work for both our MINI Cooper and Kia Sorrento. After I brought the first vehicle in to be serviced, I was told they could not do the synthetic oil change on my car for the advertised price, and it would cost about $30 extra, and because I had my wife following with our newborn in the car, I opted to leave my car for service versus shopping around. I don't know why this was not clear over the phone when I asked if the MINI qualified, but whatever: strike one. When I returned alone to swap out the Sorrento for the MINI, I asked again does the Sorrento qualify for the advertised price on the oil change? I was told "Yes", and then after I swapped vehicles and returned home, received a phone call stating, "well, we didn't realize that it had a cartridge filter and this and that so it's going to be more like $39." I was not letting that happen twice in one day, so I politely told them to not do the service, that I would pick up my other vehicle and take it somewhere that will actually change the oil for $25. Fast forward one week. I take the Sorrento to a place that not only has you in-and-out in 5 minutes, but actually charges $25. The first thing they ask me when they open the hood, "when was the last time someone touched your oil filter?" I replied "last week, but I wouldn't let them do the service because they tried to upcharge me twice in the middle of service." Well, guess what. Engine oil is leaking everywhere, it's all over the engine, because whoever looked at your oil filter last week did not fit the o-ring back correctly. Fortunately, it was caught in time and the worst part was that the entire engine was a mess. Had it not been caught, the engine could've seized causing severe damage to the car. THE BOTTOM LINE: I don't really care whether this was done through CARELESSNESS or VINDICTIVENESS - it is unacceptable. I would like to add, which I meant to do weeks ago but life has gotten in the way, I did let Rapido service my MINI Cooper for a synthetic oil change prior to the aforementioned fiasco (as stated above), and ever since, my CHECK ENGINE light has been on. It is not the gas cap, or the air filter, and could possibly be a coincidence, but since I have only owned this car for under 15,000 miles, that is not likely the case. Thanks, Rapido!

The staff here is friendly and honest. I am completely satisfied with the work they did on my car. Reasonable quote! I will definitely come back!

Whether I get oil change or general repairs (brakes today) always excellent service for all the years I have been going here !

They have fair prices and take care of all my vechiles. Been going to them for 10 years. Great service and honest people.

I have been using this place for over 7 years!! Always honest and not pushy to get something done you really don't need done!! Very nice mechanics!!

Used this shop since 2006. There was a jump in price for the oil change. On a 4 cylinder car 42.77 is a ridiculous amount from the 25.99 special which we just paid back in Feb of this year. Good customer service would have been to advise prior to the service that there was a jump in price and the reasoning behind it. Then I had a price quoted on tires which was astronomical compared to most of Pinellas counties new tires and also received the statement that Wal-Mart tires ware faster even if they are the same exact brand. Since I spent a decent amount of time in the auto industry I did no appreciate the bold faced lies to my face. I would not recommend them to anyone.